Accomplishments are measured in outcomes: 

• Decreased product implementation from 3 weeks to 4 minutes through hyper-targeted micro-learning videos and other e-learning materials for new product line at ecommerce start up. 

• Owned entire process to launch company's first Partner Enablement academy, covering 2 platforms and 2 products, including internal procedures, LMS administration, educational content design, and stakeholder alignment. 

• Filmed and voiced 200+ software training videos in 6 weeks at the start of the Covid-19 pandemic to convert a robust, in-person, role-specific training program for an agency of 400+ employees to stay on time and on budget. 

• Negotiated vendor contracts to include increased operational value while coming in under-budget while maintaining positive, fruitful relationships with vendor stakeholders. 

• Increased implementation efficiency by launching customer-facing LMS and creating self-service, interactive onboarding materials for complex data software within weeks of joining growth-stage start-up. 

• Decreased post-training support tickets by 300% and increased post-training onramp speed by 50% by completely re-designing a client training program.

• Earned my Master of Education in Instructional Design & Technology; graduated Summa Cum Laude while working full-time creating robust, scalable solutions for growth-stage start-ups. 

• Designed and iterated a technology-blended curriculum that led to 25% student achievement growth over 3 years compared to 9% national average during that same time, all while leading a team of 6 instructors and mentoring novice teachers.